Our Policies
& Commitments
We believe in full transparency. Read our Privacy Policy, Terms of Service, and Refund Policy below.
Short version: We collect only what we need to provide the service. We never sell your data. We never share it with advertisers. Your streaming activity is private.
1. Who We Are
Forest IPTV Free Trial (“we”, “us”, “our”) operates the website forestiptvfreetrial.us and provides IPTV streaming services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.
By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the minimum information necessary to provide and improve our service:
- Contact information — Your name and WhatsApp number or email address when you contact us or subscribe.
- Payment information — Transaction details processed securely through our payment providers. We do not store card numbers.
- Device information — The type of device and app you use to stream, for technical support purposes only.
- Usage data — Aggregated, anonymous data about service usage to improve performance. We do not log individual viewing history.
3. How We Use Your Information
- To activate and manage your IPTV subscription
- To provide customer support via WhatsApp or email
- To send you renewal reminders and important service updates
- To improve server performance and streaming quality
- To process refunds when requested
We will never sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Security
We use industry-standard encryption and security measures to protect your data. Access to personal information is restricted to authorized team members only, and only when necessary to provide support or manage your account.
While no method of transmission over the internet is 100% secure, we take every reasonable step to protect your information.
5. Data Retention
We retain your personal information only for as long as necessary to provide our service and comply with legal obligations. If you cancel your subscription and request deletion of your data, we will remove it within 30 days.
6. Your Rights
- Access — You can request a copy of the personal data we hold about you at any time.
- Correction — You can ask us to correct inaccurate information.
- Deletion — You can request that we delete your personal data.
- Opt-out — You can opt out of non-essential communications at any time.
To exercise any of these rights, contact us via WhatsApp or at support@forestiptvfreetrial.us.
7. Cookies
Our website uses only essential cookies necessary for it to function properly. We do not use tracking cookies or advertising cookies. We do not use Google Analytics or similar tracking services.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify subscribers of any significant changes via WhatsApp or email. Continued use of the service after changes constitutes acceptance of the updated policy.
9. Contact
Questions about this Privacy Policy? Contact us at support@forestiptvfreetrial.us or via WhatsApp.
Short version: Use our service for personal, legal viewing only. Don’t share your credentials. Don’t resell access. Follow these rules and we’ll provide you with the best IPTV experience possible.
1. Acceptance of Terms
By subscribing to or using Forest IPTV Free Trial (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
We reserve the right to update these terms at any time. Continued use of the Service after changes constitutes acceptance of the updated terms.
2. Eligibility
- You must be at least 18 years of age to subscribe.
- You must provide accurate contact information when subscribing.
- You are responsible for maintaining the security of your account credentials.
3. Permitted Use
Your subscription is for personal, non-commercial use only. You may use the Service on the number of devices specified by your plan (1, 2, or 3 simultaneous connections).
- You may use the Service to watch live TV and VOD content for personal enjoyment.
- You may install the service on multiple personal devices within your plan’s connection limit.
- You may share your subscription with family members living in the same household.
4. Prohibited Use
- Reselling, sublicensing, or redistributing access to the Service to third parties
- Sharing your credentials publicly or with anyone outside your household
- Using the Service for any commercial purpose without our written consent
- Attempting to reverse-engineer, hack, or disrupt the Service infrastructure
- Using the Service in a way that violates any applicable law or regulation
Violation of these rules may result in immediate suspension of your account without refund.
5. Service Availability
We strive to maintain 99.9% uptime and provide uninterrupted service. However, we do not guarantee that the Service will be available at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect service availability.
In the event of extended outages directly attributable to our infrastructure, we will extend affected subscriptions at no charge.
6. Content
The channels and VOD content available through our Service are provided by third-party sources. We do not produce or own the content. Channel availability may change from time to time due to licensing and technical factors. We will always maintain the overall quality and quantity of our channel offering.
7. Payment & Billing
- All prices are displayed in Euros (€) and are inclusive of any applicable fees.
- Subscriptions are not automatically renewed — you choose to renew manually.
- Payment is required before service activation.
- We accept credit/debit cards, PayPal, and other methods confirmed at the time of purchase.
8. Limitation of Liability
To the maximum extent permitted by law, Forest IPTV Free Trial shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for your subscription in the 30 days preceding any claim.
9. Governing Law
These Terms shall be governed by and construed in accordance with applicable international law. Any disputes shall be resolved through good-faith negotiation before any formal proceedings.
10. Contact
Questions about these Terms? Contact us at support@forestiptvfreetrial.us or via WhatsApp.
Short version: Not happy within 7 days? Full refund, no questions asked. Just message us on WhatsApp and we’ll process it immediately.
Our Commitment
We are confident in the quality of our service. That is why we offer a genuine, no-hassle 7-day money-back guarantee on all plans. If you are not completely satisfied for any reason, we will refund your payment in full.
How to Request a Refund
Contact us within 7 days
Message us on WhatsApp or email us at support@forestiptvfreetrial.us within 7 days of your purchase date.
Tell us your reason (optional)
You don’t have to explain yourself — but if you’d like to share what went wrong, we use that feedback to improve.
Receive your refund
We process refunds immediately upon approval. Funds typically appear within 3–5 business days depending on your payment method.
Refund Eligibility
You are eligible for a full refund if:
- You request it within 7 days of your original purchase date
- Your subscription is for a paid plan (monthly, 3-month, 6-month, 12-month, or lifetime)
- You have not violated our Terms of Service (e.g., reselling access)
Non-Refundable Items
- Free trials (these are free — nothing to refund)
- Subscriptions where Terms of Service violations have been confirmed
- Requests made more than 7 days after the purchase date
If you are outside the 7-day window but are experiencing a genuine technical issue, please contact us — we always try to find a fair solution.
Refund Processing Time
We approve refund requests immediately upon receipt. The time for funds to appear in your account depends on your payment method:
- Credit / Debit Card — 3 to 5 business days
- PayPal — 1 to 3 business days
- Cryptocurrency — 1 to 2 business days
Contact for Refunds
The fastest way to request a refund is via WhatsApp. You can also email us at support@forestiptvfreetrial.us. We typically respond within 2 minutes on WhatsApp.